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This one comes from Dr. Pagniano. When you run a medical practice, the skills of influence can be incredibly valuable.
Its a pleasure being a new member in your Inner Circle! My wife Lisette and I met you at the Scheduling Institute’s Marketing Event in October. We’ve already read your book and your recent e-mails and are starting to apply what we are learning from you. It is amazing! I just wanted to let you know I have seen so many wonderful, useful applications for what I’ve been learning and am now teaching them to my dental office staff. They are so eager to learn more each time I learn more from you and begin to apply it. I then want to pass on to them what I learned and applied. It’s exciting for all of us.
In fact, at the end of our monthly staff meeting, I always read a page from The Maxwell Daily Reader by John C. Maxwell. Since today is November 7, today’s reading was from November 7 in the book. The title was, “Learn Your Mailman’s Name”. It discusses the book by Dale Carnegie, “How to Win Friends and Influence People” and about how important it is to learn and remember a person’s name because of the “magic” contained in the name. The information we are imparting or the request we are making takes on a special importance when we approach the situation with the name of the individual. The name will work magic as we deal with others.
The funny thing is, the day before I read this, I had just finished reading your book and there is a section in your book about this as well! Perfect timing! I love how things just seem to come together all at once like this! Thank you so much and it was a pleasure listening and watching your presentation at the Scheduling Institute and talking with you afterwards. I’ve watched some of your videos on YouTube and your website and am quite amazed.
Dr. Roland Pagniano
Higher education is another field where influence makes an enormous difference.
We met last month at the ERAPPA Banquet on Halloween night. I’ve attached proof, LOL! 🙂 As always, you were outstanding. Folks from Penn State (where I work) who were in attendance are STILL talking about you up here in Happy Valley!
I just wanted to drop you a line and let you know how valuable your emails have become to me. I teach in APPA’s Leadership Academy (APPA is the international professional organization for facilities managers; ERAPPA is the Eastern Region of APPA). Anyway, I teach the Level 1 course, which is about personal effectiveness and it is rooted in the Seven Habits of Highly Effective People book and coursework from Franklin Covey. If you’re familiar at all with the Seven Habits, you know that Habit 7 – Sharpen the Saw is the habit of personal renewal.
That is what your emails are for me – instruments of personal renewal! From your emails, I find new and interesting podcasts to enjoy for self improvement, books and articles to read which inform and supplement what and the way I teach, and sometimes your emails are a spark to hop on YouTube and pull up one of your appearances on The Junkies on 106.7. Watching you astound EB or Cakes NEVER gets old and is sometimes the laugh I need in an otherwise stressful afternoon.
So thank YOU for all that you do, say, send, and encourage to all of us!
Penn State University